During the Christmas and New Year holiday period, the WISE Customer Care Centre will operate with a reduced number of staff and shortened hours as follows:
Operating Hours Notice
22nd – 24th Dec 2025
Operating as normal
25th – 28th Dec 2025
Closed
29th – 31st Dec 2025
9:00 AM to 5:00 PM
1st – 4th Jan 2026
Closed
From 5th Jan 2026
Operating as normal
Refund processing for 2025 will close on 18 December and will resume on 8 January.
