Download the Wise Pre-Pay Energy app from your app store.Google play App Store
You can track your power use and monitor your account balance by logging into your account on our website or by downloading the Wise Pre-Pay app.
Pay for your pre-pay energy when it is convenient for you. You choose how much and how often you want to pay. It is power supply on your terms to fit in with your budget.
Secure online payment by credit or debit card.
Top up via our iOS & Android app.
Internet Banking or bank transfer.
Use your top-up cards at participating merchants.
We do not require a credit check as you are in control of your account.
By being in control of your energy usage and how and when you want to pay will minimise bill shock.
This will allow you to budget better
No more deposits, fixed contracts or termination fee
when you sign up with Wise Pre-Pay.
Receive an instant registration confirmation text message and email on sign up.
Make your initial top-up to activate your account and switching process.
Power will be switched from your current provider to Wise Pre-Pay. Once completed you will receive automated notification by text message and email.
Now you can login to your account on our website. Be in control of your power use with up to date information at your fingertips!
No more monthly bills. You will always get email and text notifications when your balance goes below $10 and you are running out of power.
You decide when, and how much you want to pay - as long as you make sure your account balance remains above $10.00
By monitoring your energy use and adjusting your habits, Wise Pre-Pay makes it easy to budget and save money.
Any variation in usage will become evident as you monitor your account in real time.
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*Confirmed IOU response will attract an extra service fee of $3.90. IOU request is not available for accounts with balance of negative (-$15.00) or more. With all IOU text requests, please ensure you meet the qualitification criteria to avoid charges to your account. Only one IOU request per credit cycle. You can not submit IOU request between 11:30am and 3pm week days or from 3pm Thursday. WISE text service charges are exclusive of any telco network charges.
We strongly recommend you do not use Wise Pre-Pay Energy if you or any other member of your household is (or becomes) a Medically Dependent Consumer (i.e. dependent on electricity for critical medical support). If you or any member of your household is or becomes a Medically Dependent Consumer, you must notify us immediately on 0800 00 9473 or email firstname.lastname@example.org so we can discuss alternative service plans.